Post by account_disabled on Feb 26, 2024 20:57:53 GMT -8
Understand User Needs. One Example is Tablet Computers. People Don't Realize They Need Tablets, but There's an Underlying Need to Interact With Devices in a More Natural Way. Observing With Childlike Curiosity Means Asking Yourself Why These People’s Activities or Routines Occur as They Do. Why Do They Do What They Do? What Contradictions Exist Between Their Words and Actions? Asking Questions Like a Child Provides People With a Way to Express Reasons for Their Behavior That They Often Cannot Rationalize. Focus on People, Objects, Situations, Time, and Activities During Observations When You Are Working With Users in the Field, You May Feel Overwhelmed and Unclear.
What to Focus on. We Recommend Using Frames (People, Objects, Situations, Times, and Activities) to Take Notes and Focus Our Observations on: the People in the Background; the Objects They Use and How They Interact With Them; What Happens Between People and Objects Situation; the Time or Phone Number List Moment When These Relationships Between People and Objects Occur; the Activities People Perform on Objects at . Not Only Does It Help Us Prioritize Observations, but It is Also Useful During the Analysis Phase as It Helps Us Better Understand the Entire User Context and Identify User Barriers, Motivations, Routines, and Motivations. Talk to Experts and Do Secondary Research Pass One.
It is Key to Enrich Our Research With Some Additional Perspectives. We Recommend Talking to Someone We Believe is an Expert on the Subject We Are Investigating. Experts Can Be Professionals or Teachers Working in the Field, but They Can Also Be Users of the Product or Service Who Have Been Using It for Years. For Example, People With Chronic Diseases Who Have Used Digital Services for Many Years Are Expert Users. An Expert’s Perspective Allows Us to Better Understand the Need or Problem and Learn Which Previous Solutions Didn’t Work and Why. To Get Another Perspective, We Recommend Doing a Quick Study Using Secondary Sources. Make a List of Topics and Hypotheses and Start Searching on the Internet. We Recommend Using the Minute Rule, I.e. If.